Our robust programs enable you to automate a number of critical patient communication needs, including –

> Balance due notifications
> Pre-bad debt notices
> Broken promises
> Charity determinations
> Medicaid eligibility services
> Returned mail calls
> Special discount campaigns
> Backlog clean up projects
> Small balance insurance
> Appointment reminders
> Insurance verifications
> Satisfaction surveys
> Test results

Our services are delivered on a hosted, “on-demand” basis. This means –
• No long term contracts
• No capital costs
• Minimal IT requirements
• Pay as you go pricing
• No risk!
• Easy to install and use
• No change to your existing hardware, software, or phone system



“We have chosen Voicemed to provide all of our call management needs in a variety of departments, including Business Office, Rehab, Dietary and more”.

Todd Smith
Director of IT
Community Hospital of the Monterey Peninsula



Unattended messaging
An automated dialing system that dials from a list of numbers and leaves messages.
Touch tone IVR
An automated information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone.
Interactive Speech
An automated information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits or speaking naturally.
Inbound and Outbound calls
An automated informations system that not only facilitates outbound calls but also allows inbound calls as well.